TV Channels & Services

Programm
Channel
1 Das Erste HD
2 ZDF HD
3 RTL
4 SAT1
5 Pro7
6 Kabel1
7 RTL2
8 VOX
9 Sky Atlantic HD (Deutsch / English – original language available)
10 Sky Cinema HD Family (Deutsch / English – original language available)
11 Sky Cinema Hits HD (Deutsch / English – original language available)
12 Sky 1 HD (Deutsch / English – original language available)
13 Discovery Channel HD (Deutsch / English – original language available)
14 National Geographic HD (Deutsch / English – original language available)
15 National Geographic Wild HD (Deutsch / English – original language available)
16 TNT HD (Deutsch / English – original language available)
17 TOGGO – Plus
18 N-TV
19 Welt TV
20 Sky Bundesliga HD
21 Sky Bundesliga 2 HD
22 Sky Sport 1 HD
23 Sky Sport 2 HD
24 Sky Sport News HD
25 Arte HD
26 ZDF Neo HD
27 SWR BW HD
28 Super RTL
29 RTL Plus
30 RTL Nitro
31 Sat1 Gold
32 Pro7 Maxx
33 Kabel 1 Doku
34 BBC World News Europe HD
35 CNBC Europe England
36 Bloomberg Europe England
37 Al Jazeera English HD
38 NHK World HD (Japan – English)
39 Algerie 3 (Francais)
40 Channel Algeria (Francais)




 

 

 

 

 

Additional blankets


We will be happy to bring you an additional blanket, if you wish, please contact the reception.

Bar

We serve bar drinks as Kir Royale with Bio Franken Secco or Gin Lemon during restaurant hours. You want a bar drink that is not on the online menu? No problem contact us, according to time availability we try to fulfill your wishes.

 

Babysitter

If you wish, we can arrange a babysitter for you through the babysitting service of Catholic Caritas Ansbach. Please ask at the reception.

 

Bathrobe & slippers

In your room you will find slippers, you are welcome to take them with you, we will bring you a bathrobe free of charge on request – should you wish to keep the „Bock bathrobe“, you are welcome to purchase it for Euro 25,00.

 

Bed linen change

Our floor changes your bed linen every three days, we are happy to change daily, for a small extra charge of Euro 5,50 per person and change.

 

Bicycles

You are welcome to leave your bikes in our loggia or garden house, our garden gate is locked at night, nevertheless we ask you to lock the bikes. If you have wet clothes, you can hang them in the laundry room.
In case of necessary repairs or the desire for rental bikes, we will help you with the contact to the specialist. The nearest repair service is:

– FahrRad! owner Peter Weis Reuterstr. 3, 0981 / 13501

 

Breakfast

We are „Regionalbuffet“ and „Bioland“ Eco certified and breakfast is included in most of our packages. On weekdays and Saturdays we serve our breakfast with specialties from the region in the restaurant from 07:00 to 10:00 and on Sundays like local holidays from 08:00 to 10:00. On request we serve continental breakfast in the room. Please see „Room Service“.

In addition to your continental breakfast, you can order additional offerings on our online menu such as scrambled or fried eggs, cereal and granola selection in room service.

Early-regional & sustainable: Start the day strengthened, in Ansbach ’s Hotel Schwarzer Bock on request in addition vegetarian or on advance order gluten-free rolls! No matter whether you are the early bird with a quick coffee to go or the extended pleasure breakfast – the uniformed uniform-Bratwüstel and mountains of ready egg in the Chaving dish you look in vain with us, also at breakfast we are regional & sustainable! For out of home guests registration necessary.

 

 

Charging Station Car – Charging Station Pedelec

We have a 22KW charging station filling station for hotel guests. This is available free of charge during your overnight stay, subject to availability when booking a parking space. For bicycles we have 10 sockets in the garden. Out of house guests are not allowed to enter the pedestrian zone and therefore cannot use the charging station.

 

Check-Out time

In order to make the rooms available to the following guests, we ask you to vacate them by 11:00 a.m. You are welcome to store your luggage with us until the evening. You can book a late check out online if available.

 

Children

We have children’s chairs, children’s menu and various toys for children in the restaurant to avoid boredom. In the playroom there is Nintendo Classic. Children up to six years old stay in bed with their parents free of charge. For children up to about three years, we have cribs that they can book. In about 8 minutes walking distance there is an open childcare for children from 0 to 10 years, Mütterzentrum Ansbach, Brauhausstr. 11, 91522 Ansbach, Tel.: 09 81 – 9 50 87 36.

 

Coffee / Nespresso sustainable compostable

You will find a Nespresso machine with compostable organic capsules in your room, please help yourself to the coffee specialties in your room free of charge. If you have any questions about how to use it, you will find a manual there or call the reception phone number „10“ for help.

 

Computer service

You can borrow a tablet PC at the reception for a fee of Euro 25.00/day.
We will help you with small challenges, for example to get into the WLAN, for bigger challenges, for example with your hardware, we will gladly refer you to an Ansbach specialist:

– FTS GmbH.; Oberhäuserstr. 55; 91522 Ansbach; Tel (0981) 4 61 00-0

 

Copying & Printing Service

We copy your documents in Din A4 black and white for Euro 0,50 per page. Please ask at the reception. For printing send your data as pdf to hotel@schwarzerbock.com, please not we do not accept USB-Data or any other externele devices to be connected in our network, we do not open any files except pdf.

 

Mediacal Doctor

The nearest MD is Dr. med. Günther Topf, Reitbahn 3, Tel: 0981 5693, doctor for general medicine, internal medicine, environmental medicine and sports medicine.

 

 

Dry cleaning

We are happy to take your clothes to a dry cleaner on weekdays. You will receive your clothes back within 24h if delivered before 09:00. Since this is an external service, we can not guarantee the performance and timeliness, the resulting cleaning costs we pass on to you with a flat-rate bring and pick-up surcharge of Euro 12.00.

 

Early departure

If we are unable to rent out the room at short notice in the event of early departure before the end of the booking period, we reserve the right to charge 80% of the room price in accordance with our general terms and conditions of business. Should we still be able to rent out the room, this will not apply, in the case of advance payments, the amount will be charged back proportionally.

 

Fire

Our house is equipped with smoke detectors. In case of alarm, if you are alerted by a third party or if you yourself suspect a fire, behave as follows:

– Call the fire department: telephone 0+112 (What When Where Who).

– Get to safety

– Inform sleeping people without putting yourself in danger

– Help those in need of help without putting yourself in danger

– Move close to the ground when smoke is present

– Do not open doors that are warm

– Hold a damp cloth in front of your mouth and nose in case of smoke

– Memorize the escape route when moving into the room

– Have your room access ready

 

 

Forgotten and left behind

Forgot your toothbrush? At the Maxi Bar you can get hygiene items such as toothbrush and pasta or razor for a fee. You have forgotten something in our house? Lost and found items are kept with us at the reception. If you provide us with a correct address, telephone number and credit card data for postage (box and packing we take on our account), we will be happy to send you your forgotten items on request. We can not be held responsible for forgotten items.

Guest satisfaction

We are pleased about your feedback, please give us your feedback what you liked particularly well or also less well; gladly completely from your subjective perception, since we want to develop together with your opinion constantly further. If you find a problem, we ask for direct feedback, we try to create a quick remedy, if this is possible in a 500 year old house of course immediately.
All guests who check in online will automatically receive your satisfaction check.

Internet access

Our W-LAN network is operated by the provider Hotsplots and is encrypted. Simply accept the terms of use and log in, the use is free of charge for you.

Ironing and laundry service

There is an ironing board and an iron in your room.
We will wash and iron your laundry if you wish. Please give us your laundry in the laundry bag you will find in your room. We will do washing and ironing within 24 hours if possible, the next morning by 09:00. The price per machine wash is Euro 12,00 per machine and dryer cycle and for ironing Euro 8,00 per piece of laundry for shirts and pants. We can also iron small quantities (1 shirt/blouse or trousers) within one hour for a fee of Euro 15,00/piece.

 

Jogging routes

You can run directly from our garden gate along the Rezat meadows or take a tour through the courtyard garden – maps with routes are available at the reception.

Luggage service

Luggage delivery for early arrival is possible for a small extra charge. We are happy to help you with your luggage transport. You are welcome to store your luggage with us for up to 24 hours until your onward journey or early arrival. Please call telephone 10 for the reception or contact us directly. You need help to transport the luggage, feel fre to ask for help.

 

Maxibar

Use our 24h available Maxibar in the Bock Stube. Seasonally changing drinks and meals as well as snacks, many of them in organic quality. In addition, the most important things such as toothbrush, razor and many other delicious and practical services are available 24/7.

Newspapers & Magazines


We have the regional magazine Frankenmagazin and the current Slow Food magazine in the guest room and at the reception.

 

Parking

Our house has 4 own parking spaces in front of the house, the use is bookable for Euro 12,00 when booking directly through our site in connection with a room booking only through our website. Please leave the entrance to the hotel restaurant always far enough free (red carpet must be free). As we are in the city center of a historic town, we ask you to park space-saving and carefully, we can not be responsible for any damage to your vehicle in the parking lot. Parking is prohibited opposite the house, as this is pedestrian zone. Other about 2,000 parking possibilities within a radius of 800m in parking garages and public places.

 

Payment


We accept euros in cash as a means of payment and the following cards: Visacard, Mastercard, American Express and EC-Maestro, we only accept costs for corporate customers and only if they are presented in writing and accepted prior to check-in.

 

Pharmacy

The nearest pharmacy is the Hof- und Rats-Apotheke, Martin-Luther-Platz 1, 91522 Ansbach, Tel: 0981 2203, about 120 meters away.

 

Phone


Your room has a direct dial telephone, all national calls to non mobile phones are free. Anyone can call you from outside direct to your room phone. Your phone number is

+49 (0) 981/421 24 + room number, e.g. E.g .: Room 31 called the number 0981/421 24-31 from Germany

Within the house you can call other rooms directly under the room number: For room 31 please dial 31

If you do not accept incoming calls, they are automatically forwarded to the reception.

Phone number:

External line: 0

Reception: 10

Emergency / fire brigade: 0 + 112

 

International dialing codes from Germany:

USA / Canada: 0 + 001 / Austria: 0 + 0043 / Netherlands: 0 + 0031

Operator cards, call cards or toll free numbers beginning with 0180, 0190 or other numbers without a counting pulse are blocked for security reasons.

Pillow menu

We offer the following pillows on request and according to availability:

Allergic pillows made of pure anti-allergic synthetic fiber – surcharge Euro 8,00/night
Spelt pillow – extra charge Euro8,00/night. Please contact the reception phone number 10

Reception hours

Our reception is open from 06:00 to 22:00 during the pandemic changes might occur If no one is available at short notice, please dial 10 for reception on the phone, your call will be forwarded to a member of staff in the building.

Restaurant

Our restaurant is certified in regional buffet and organic certified „Bioland silver status“. We work with a digital menu, please bring your smartphone.
Regionalbuffet is a community of farmers and producers from the region. We are a member of the Frankenhöhe Lamm community, which offers only local pasture lambs. The nutrition of the lambs on herb meadows and dry grasslands of the Frankenhöhe characterize the high meat quality. We thus offer you tested freshness, we accept seat reservations for hotel guests preferentially, please reserve online if possible.
Outside the restaurant hours we offer organic and regional dishes and snacks in our Maxi Bar 24h / 7days a week.

Room service

We serve all meals and a continental breakfast in your room upon request. Please choose from the online menu and the option room service. For room service we charge a service fee per order.

 

Safe

At the reception we offer you the deposit possibility in our central safe with high security level. Please note the current reception hours for use. Hunting guests please store your equipment according to the special regulations for travelers.

Security

Please always close your room door reliably when leaving the room. You can identify visitors via the door peephole. The entrance door and garden door are locked from about 10:00 at night.

Sewing Necessaire & Sewing Service

If you have a minor mishap, you will find a small sewing kit in your room or we can help you with a needle and a selection of different threads at the reception. For bigger mishaps you will find a tailor shop about 100 meters away in Pfarrstrasse 3.

Shoe care

There is a shoe shine machine on the second floor (US) / first floor (UK) of the main house.

 

Sightseeing

Ansbach is the rococo city of Franconia. The historic old town offers a variety of sights, so is our house as an ensemble with the former chancellery, the residence and the Gumbertuskirche under monument and ensemble protection. Use our Top Tip list:

  • Residenz – 27 state rooms and the Hall of Mirrors can be visited.
  • Orangery and Court Garden – one of the most beautiful building and garden ensembles in Germany with a memorial stone to Kaspar Hauser
  • St. Gumbertus church with former swan knight chapel, Hohenzollern tomb and largest baroque organ in Franconia
  • St. Ludwigkirche, purely classicistic church building according to Leo von Klenze’s standard Bavarian building plan for a larger village church.
  • Herrieder Tor as a baroque showcase gate with chimes of the famous Hohenfriedberger march „Auf Ansbach Dragoner …“ at just before 11:00 and 17:00.
  • Synagogue with baroque furnishings

For more information, please contact the tourist office, you will find it about 90 meters from our house on Montgelasplatz.

 

Stationery & House Mail

We will gladly supply you with some sheets of stationery with envelopes, as well as writing materials. Postcards are available in the house and at the reception. Our house mail is picked up until noon daily except Sunday, you are welcome to leave your mail with us, we will take care of the mailing and franking for you and book it on your room bill.

Taxi

If you need a transport service for small groups or individuals, please ask at the reception in good time and call a large-capacity taxi for you. Taxi Ansbach +49 (0) 981 5005. If you need a shuttle service within the city of Ansbach during reception hours, we are at your disposal.

 

Towel change

If you want new towels, please put them on the floor, we will be happy to change them daily. If you want to help protect the environment and reuse your towel, leave it on the towel rack.

 


TV, Sky TV, DVD

Sky TV including Sky Sport can be received in every room. You have a flat-screen TV with HD reception plus DVD player in your room.

Umbrella

At the reception we have umbrellas, which you can borrow free of charge – you like our „Bock umbrella“ and would like to take it with you, gladly for Euro 12,00 per umbrella.